mirror of
https://github.com/semaphoreui/semaphore.git
synced 2024-11-23 20:35:24 +01:00
185 lines
4.7 KiB
YAML
185 lines
4.7 KiB
YAML
---
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name: Problem
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description: You have encountered problems when using Semaphore
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title: "Problem: "
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labels: ['problem', 'triage']
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body:
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- type: markdown
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attributes:
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value: |
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Please make sure to go through these steps **before opening an issue**:
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- [ ] Read the [documentation](https://docs.semaphoreui.com/)
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- [ ] Read the [troubleshooting guide](https://docs.semaphoreui.com/administration-guide/troubleshooting)
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- [ ] Read the [documentation regarding manual installations](https://docs.semaphoreui.com/administration-guide/installation_manually) if you don't use docker
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- [ ] Check if there are existing [issues](https://github.com/semaphoreui/semaphore/issues) or [discussions](https://github.com/semaphoreui/semaphore/discussions) regarding your topic
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- type: textarea
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id: problem
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attributes:
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label: Issue
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description: |
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Describe the problem you encountered and tell us what you would have expected to happen
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validations:
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required: true
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- type: dropdown
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id: impact
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attributes:
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label: Impact
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description: |
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What parts of Semaphore are impacted by the problem?
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multiple: true
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options:
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- Web-Frontend (what users interact with)
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- Web-Backend (APIs)
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- Service (scheduled tasks, alerts)
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- Ansible (task execution)
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- Configuration
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- Database
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- Docker
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- Semaphore Project
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- Other
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validations:
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required: true
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- type: dropdown
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id: install-method
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attributes:
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label: Installation method
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description: |
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How did you install Semaphore?
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multiple: false
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options:
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- Docker
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- Package
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- Binary
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- Snap
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validations:
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required: true
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- type: dropdown
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id: databases
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attributes:
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label: Database
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description: |
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What database you use?
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multiple: true
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options:
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- MySQL
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- BoltDB
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- Postgres
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- type: dropdown
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id: browsers
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attributes:
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label: Browser
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description: |
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If the problem occurs in the Semaphore WebUI - in what browsers do you see it?
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multiple: true
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options:
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- Firefox
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- Chrome
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- Safari
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- Microsoft Edge
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- Opera
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- type: textarea
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id: version-semaphore
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attributes:
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label: Semaphore Version
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description: |
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What version of Semaphore are you running?
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> Command: `semaphore version`
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validations:
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required: true
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- type: textarea
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id: version-ansible
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attributes:
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label: Ansible Version
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description: |
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If your problem occurs when executing a task:
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> What version of Ansible are you running?
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> Command: `ansible --version`
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If your problem occurs when executing a specific Ansible Module:
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> Provide the Ansible Module versions!
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> Command: `ansible-galaxy collection list`
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render: bash
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validations:
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required: false
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- type: textarea
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id: logs
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attributes:
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label: Logs & errors
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description: |
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Provide logs and error messages you have encountered!
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Logs of the service:
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> Docker command: `docker logs <container-name>`
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> Systemd command: `journalctl -u <serivce-name> --no-pager --full -n 250`
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If the error occurs in the WebUI:
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> please add a screenshot
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> check your browser console for errors (`F12` in most browsers)
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Tip: You can attach images or log files by clicking this area to highlight it and then dragging files in.
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validations:
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required: false
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- type: textarea
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id: manual-installation
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attributes:
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label: Manual installation - system information
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description: |
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If you have installed Semaphore using the package or binary:
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Please share your operating system & -version!
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> Command: `uname -a`
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What reverse proxy are you using?
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validations:
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required: false
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- type: textarea
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id: config
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attributes:
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label: Configuration
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description: |
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Please provide Semaphore configuration related to your problem - like:
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* Config file options
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* Environment variables
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* WebUI configuration
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* Task templates
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* Inventories
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* Environment
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* Repositories
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* ...
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validations:
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required: false
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- type: textarea
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id: additional
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attributes:
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label: Additional information
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description: |
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Do you have additional information that could help troubleshoot the problem?
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validations:
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required: false
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