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1.6 KiB
1.6 KiB
| name | about | title | labels | assignees |
|---|---|---|---|---|
| Bug report | Create a report to help us help you |
Describe the bug A clear and concise description of what the bug is.
To Reproduce Steps to reproduce the behavior:
- Go to '...'
- Click on '....'
- Scroll down to '....'
- See error
Expected behavior A clear and concise description of what you expected to happen.
Screenshots If applicable, add screenshots to help explain your problem.
Desktop/Server details (please complete the following information):
- OS: [e.g. iOS]
- Browser [e.g. chrome, safari]
- Version [e.g. 22]
Additional context Add any other context about the problem here.
Confirm XOCE services are running
Please run systemctl status xo-server.service and paste the resulting output below.
Provide the output of journalctl logs
Please run journalctl -u xo-server -f -n 50 and paste the resulting output below.
Provide answers to these questions:
- Is this a fresh install or an upgrade?
- Version of XOCE server and web interface you're running
- What OS is XOCE running on?
- What method you used to install XOCE (xo_install.sh, manual installation, etc)
- What specific XOCE page you're on, and what specific element you're interacting with to trigger the error
- If a stacktrace is provided in the error, include that too.
- Any errors that appear in your browser's error console.
- Include what you've done so far in the installation, and if you got any error messages along the way.
- Indicate whether or not you've manually edited any data directly.