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35 lines
1.2 KiB
Markdown
35 lines
1.2 KiB
Markdown
#### Expected Behavior
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<!-- what you expect to happen goes here -->
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-----
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#### Actual Behavior
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<!-- what actually happens goes here -->
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-----
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#### Confirm XOCE services are running
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```systemctl status xo-server.service```
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#### Provide the output of journalctl logs
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```journalctl -u xo-server -f -n 50```
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#### Provide answers to these questions:
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- Is this a fresh install or an upgrade?
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- Version of XOCE server and web interface you're running
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- What OS is XOCE running on?
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- What method you used to install XOCE (xo_install.sh, manual installation, etc)
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- What specific XOCE page you're on, and what specific element you're interacting with to trigger the error
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- If a stacktrace is provided in the error, include that too.
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- Any errors that appear in your browser's error console.
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- Include what you've done so far in the installation, and if you got any error messages along the way.
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- Indicate whether or not you've manually edited any data directly.
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<!-- Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you. -->
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