xenadmin/XenAdmin/TabPages/AlertSummaryPage.cs

/* Copyright (c) Cloud Software Group, Inc. 
 * 
 * Redistribution and use in source and binary forms, 
 * with or without modification, are permitted provided 
 * that the following conditions are met: 
 * 
 * *   Redistributions of source code must retain the above 
 *     copyright notice, this list of conditions and the 
 *     following disclaimer. 
 * *   Redistributions in binary form must reproduce the above 
 *     copyright notice, this list of conditions and the 
 *     following disclaimer in the documentation and/or other 
 *     materials provided with the distribution. 
 * 
 * THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND 
 * CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, 
 * INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF 
 * MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE 
 * DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR 
 * CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, 
 * SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, 
 * BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR 
 * SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS 
 * INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, 
 * WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING 
 * NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE 
 * OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF 
 * SUCH DAMAGE.
 */

using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Drawing;
using System.Linq;
using System.Text;
using System.Windows.Forms;

using XenAdmin.Controls;
using XenAdmin.Core;
using XenAdmin.Dialogs;
using XenAdmin.Alerts;
using XenAdmin.Help;
using System.Threading;
using XenAdmin.Actions;
using System.IO;


namespace XenAdmin.TabPages
{
    public partial class AlertSummaryPage : NotificationsBasePage
    {
        private static readonly log4net.ILog log = log4net.LogManager.GetLogger(System.Reflection.MethodBase.GetCurrentMethod().DeclaringType);

        private static readonly int ALERT_CAP = 1000;

        private readonly CollectionChangeEventHandler m_alertCollectionChangedWithInvoke;
        Dictionary<string, bool> expandedState = new Dictionary<string, bool>();
        private bool inAlertBuild;
        private bool retryAlertBuild;

        public AlertSummaryPage()
        {
            InitializeComponent();
            GridViewAlerts.Sort(ColumnDate, ListSortDirection.Descending);
            LabelCappingEntries.Text = String.Format(Messages.ALERT_CAP_LABEL, ALERT_CAP);
            GridViewAlerts.ScrollBars = ScrollBars.Vertical;
            UpdateActionEnablement();

            m_alertCollectionChangedWithInvoke = Program.ProgramInvokeHandler(AlertsCollectionChanged);

            toolStripSplitButtonDismiss.DefaultItem = tsmiDismissAll;
            toolStripSplitButtonDismiss.Text = tsmiDismissAll.Text;
        }

        #region NotificationPage overrides
        protected override void RefreshPage()
        {
            toolStripDropDownButtonServerFilter.InitializeHostList();
            toolStripDropDownButtonServerFilter.BuildFilterList();
            Rebuild();
        }

        protected override void RegisterEventHandlers()
        {
            Alert.RegisterAlertCollectionChanged(m_alertCollectionChangedWithInvoke);
        }

        protected override void DeregisterEventHandlers()
        {
            Alert.DeregisterAlertCollectionChanged(m_alertCollectionChangedWithInvoke);
        }

        public override string HelpID => "AlertSummaryDialog";

        #endregion

        private void SetFilterLabel()
        {
            toolStripLabelFiltersOnOff.Text = FilterIsOn
                                                  ? Messages.FILTERS_ON
                                                  : Messages.FILTERS_OFF;
        }

        private bool FilterIsOn
        {
            get
            {
                return toolStripDropDownButtonDateFilter.FilterIsOn
                                 || toolStripDropDownButtonServerFilter.FilterIsOn
                                 || toolStripDropDownSeveritiesFilter.FilterIsOn;
            }
        }

        #region AlertListCode

        private void Rebuild()
        {
            if (!Visible)
                return;

            log.Debug("Rebuilding alertList");
            Thread t = new Thread(_Rebuild);
            t.Name = "Building alert list";
            t.IsBackground = true;
            t.Start();
        }

        private void _Rebuild()
        {
            log.Debug("Rebuilding alertList: Starting background thread");
            Program.AssertOffEventThread();
            lock (GridViewAlerts)
            {
                if (inAlertBuild)
                {
                    // queue up a rebuild after the current one has completed
                    log.Debug("Rebuilding alertList: In build already, exiting");
                    retryAlertBuild = true;
                    return;
                }
                inAlertBuild = true;
                log.Debug("Rebuilding alertList: taking inAlertBuild lock");
            }
            try
            {
                // 1) Add all the alerts that have not been filtered out to an array 
                // 2) Create rows for each of these
                // 3) Sort them 
                // 4) Take the top n as set by the filters
                // 5) Add them to the control using the optimized AddRange()

                Program.Invoke(Program.MainWindow, SetFilterLabel);
                
                List<Alert> alerts = Alert.NonDismissingAlerts;
                alerts.RemoveAll(FilterAlert);
                
                log.DebugFormat("Rebuilding alertList: there are {0} alerts in total. After filtering we have {1}",
                    Alert.AlertCount,
                    alerts.Count);
                
                if (GridViewAlerts.SortedColumn != null)
                {
                    if (GridViewAlerts.SortedColumn.Index == ColumnMessage.Index)
                    {
                        alerts.Sort(Alert.CompareOnTitle);
                    }
                    else if (GridViewAlerts.SortedColumn.Index == ColumnDate.Index)
                    {
                        alerts.Sort(Alert.CompareOnDate);
                    }
                    else if (GridViewAlerts.SortedColumn.Index == ColumnLocation.Index)
                    {
                        alerts.Sort(Alert.CompareOnAppliesTo);
                    }
                    else if (GridViewAlerts.SortedColumn.Index == ColumnSeverity.Index)
                    {
                        alerts.Sort(Alert.CompareOnPriority);
                    }
                    if (GridViewAlerts.SortOrder == SortOrder.Descending)
                    {
                        alerts.Reverse();
                    }
                }
                int alertsFound = alerts.Count;

                if (ALERT_CAP < alerts.Count)
                {
                    log.DebugFormat("Rebuilding alertList: hit alert cap, hiding {0} alerts", alerts.Count - ALERT_CAP);
                    alerts.RemoveRange(ALERT_CAP, alerts.Count - ALERT_CAP);
                }

                Program.Invoke(Program.MainWindow, delegate
                {
                    List<DataGridViewRow> gridRows = new List<DataGridViewRow>();
                    log.Debug("Rebuilding alertList: Adding alert rows");
                    foreach (Alert alert in alerts)
                        gridRows.Add(NewAlertRow(alert));
                    log.DebugFormat("Rebuilding alertList: Added {0} rows", gridRows.Count);

                    List<string> selection = (GridViewAlerts.SelectedRows.Cast<DataGridViewRow>().Select(
                        selectedRow => ((Alert)selectedRow.Tag).uuid)).ToList();

                    GridViewAlerts.Rows.Clear();
                    log.Debug("Rebuilding alertList: Cleared rows");
                    GridViewAlerts.Rows.AddRange(gridRows.ToArray());
                    log.DebugFormat("Rebuilding alertList: Added {0} rows to the grid", GridViewAlerts.Rows.Count);
                    tableLayoutPanel3.Visible = alertsFound > ALERT_CAP;

                    //restore selection
                    if (selection.Count > 0)
                    {
                        log.Debug("Rebuilding alertList: Restoring alert selection");
                        foreach (DataGridViewRow alertRow in GridViewAlerts.Rows)
                        {
                            alertRow.Selected = selection.Contains(((Alert)alertRow.Tag).uuid);
                        }
                        if (GridViewAlerts.SelectedRows.Count == 0 && GridViewAlerts.Rows.Count > 0)
                        {
                            GridViewAlerts.Rows[0].Selected = true;
                        }
                        log.DebugFormat("Rebuilding alertList: Selected {0} alerts", selection.Count);
                    }

                    UpdateActionEnablement();
                });
            }
            catch (Exception e)
            {
                log.Error("Encountered exception when building list.", e);
            }
            finally
            {
                log.Debug("Rebuilding alertList: Waiting for lock to clear inAlertBuild");
                lock (GridViewAlerts)
                {
                    inAlertBuild = false;
                    log.Debug("Rebuilding alertList: cleared inAlertBuild");
                    if (retryAlertBuild)
                    {
                        // we received a request to build while we were building, rebuild in case we missed something
                        retryAlertBuild = false;
                        log.Debug("Rebuilding alertList: we received a request to build while we were building, rebuild in case we missed something");
                        _Rebuild();
                    }
                }
            }
        }

        private DataGridViewRow NewAlertRow(Alert alert)
        {
            var expanderCell = new DataGridViewImageCell();
            var imageCell = new DataGridViewImageCell();
            var appliesCell = new DataGridViewTextBoxCell();
            var detailCell = new DataGridViewTextBoxCell();
            var dateCell = new DataGridViewTextBoxCell();

            var actionItems = GetAlertActionItems(alert);
            var actionCell = new DataGridViewDropDownSplitButtonCell(actionItems.ToArray());
            var newRow = new DataGridViewRow { Tag = alert, MinimumHeight = DataGridViewDropDownSplitButtonCell.MIN_ROW_HEIGHT };

            // Get the relevant image for the row depending on the type of the alert
            var msgAlert = alert as MessageAlert;
            Image typeImage = msgAlert != null && msgAlert.Message.ShowOnGraphs()
                                  ? Images.GetImage16For(((MessageAlert)alert).Message.Type)
                                  : Images.GetImage16For(alert.Priority);

            imageCell.Value = typeImage;

            // Set the detail cell content and expanding arrow
            if (expandedState.ContainsKey(alert.uuid))
            {
                // show the expanded arrow and the body detail
                expanderCell.Value = Images.StaticImages.expanded_triangle;
                detailCell.Value = String.Format("{0}\n\n{1}", alert.Title, alert.Description);
            }
            else
            {
                // show the expand arrow and just the title
                expanderCell.Value = Images.StaticImages.contracted_triangle;
                detailCell.Value = alert.Title;
            }
            appliesCell.Value = alert.AppliesTo;
            dateCell.Value = HelpersGUI.DateTimeToString(alert.Timestamp.ToLocalTime(), Messages.DATEFORMAT_DMY_HM, true);
            newRow.Cells.AddRange(expanderCell, imageCell, detailCell, appliesCell, dateCell, actionCell);
            
            return newRow;
        }

        /// <summary>
        /// Runs all the current filters on the alert to determine if it should be shown in the list or not.
        /// </summary>
        /// <param name="alert"></param>
        private bool FilterAlert(Alert alert)
        {
            bool hide = false;
            Program.Invoke(Program.MainWindow, () =>
                                 hide = toolStripDropDownButtonDateFilter.HideByDate(alert.Timestamp.ToLocalTime())
                                        || toolStripDropDownButtonServerFilter.HideByLocation(alert.HostUuid)
                                        || toolStripDropDownSeveritiesFilter.HideBySeverity(alert.Priority));
            return hide;
        }

        private void RemoveAlertRow(Alert a)
        {
            for (int i = 0; i < GridViewAlerts.Rows.Count; i++)
            {
                if (((Alert)GridViewAlerts.Rows[i].Tag).uuid == a.uuid)
                    GridViewAlerts.Rows.RemoveAt(i);
            }
            if (GridViewAlerts.Rows.Count < ALERT_CAP)
                tableLayoutPanel3.Visible = false;
        }

        private void GridViewAlerts_CellClick(object sender, DataGridViewCellEventArgs e)
        {
            // If you click on the headers you can get -1 as the index.
            if (e.ColumnIndex < 0 || e.RowIndex < 0 || e.ColumnIndex != ColumnExpand.Index)
                return;

            ToggleExpandedState(e.RowIndex);
        }

        private void GridViewAlerts_CellDoubleClick(object sender, DataGridViewCellEventArgs e)
        {
            // If you click on the headers you can get -1 as the index.
            if (e.ColumnIndex < 0 || e.RowIndex < 0)
                return;

            if (e.ColumnIndex != ColumnActions.Index)
                ToggleExpandedState(e.RowIndex);
        }

        private void GridViewAlerts_KeyDown(object sender, KeyEventArgs e)
        {
            if (e.KeyCode == Keys.Right) // expand all selected rows
            {
                foreach (DataGridViewBand row in GridViewAlerts.SelectedRows)
                {
                    Alert alert = (Alert)GridViewAlerts.Rows[row.Index].Tag;
                    if (!expandedState.ContainsKey(alert.uuid))
                    {
                        ToggleExpandedState(row.Index);
                    }
                }
            }
            else if (e.KeyCode == Keys.Left) // collapse all selected rows
            {
                foreach (DataGridViewBand row in GridViewAlerts.SelectedRows)
                {
                    Alert alert = (Alert)GridViewAlerts.Rows[row.Index].Tag;
                    if (expandedState.ContainsKey(alert.uuid))
                    {
                        ToggleExpandedState(row.Index);
                    }
                }
            }
            else if (e.KeyCode == Keys.Enter) // toggle expanded state for all selected rows
            {
                foreach (DataGridViewBand row in GridViewAlerts.SelectedRows)
                {
                    ToggleExpandedState(row.Index);
                }
            }
        }

        private void GridViewAlerts_ColumnHeaderMouseClick(object sender, DataGridViewCellMouseEventArgs e)
        {
            if (GridViewAlerts.Columns[e.ColumnIndex].SortMode == DataGridViewColumnSortMode.Automatic)
            {
                Rebuild();
            }
        }

        private void GridViewAlerts_SelectionChanged(object sender, EventArgs e)
        {
            // stop the buttons getting enabled/disabled during refresh, the rebuild will set them once it's finished
            if (inAlertBuild)
                return;
            UpdateActionEnablement();
        }

        /// <summary>
        /// Handles the automatic sorting of the AlertsGridView for the non-string columns
        /// </summary>
        /// <param name="sender"></param>
        /// <param name="e"></param>
        private void GridViewAlerts_SortCompare(object sender, DataGridViewSortCompareEventArgs e)
        {
            Alert alert1 = (Alert)GridViewAlerts.Rows[e.RowIndex1].Tag;
            Alert alert2 = (Alert)GridViewAlerts.Rows[e.RowIndex2].Tag;
            if (e.Column.Index == ColumnDate.Index)
            {
                int SortResult = DateTime.Compare(alert1.Timestamp, alert2.Timestamp);
                e.SortResult = (GridViewAlerts.SortOrder == SortOrder.Descending) ? SortResult *= -1 : SortResult;
                e.Handled = true;
            }
            else if (e.Column.Index == ColumnSeverity.Index)
            {
                e.SortResult = Alert.CompareOnPriority(alert1, alert2);
                e.Handled = true;
            }
        }

        private void ToggleExpandedState(int rowIndex)
        {
            var row = GridViewAlerts.Rows[rowIndex];
            Alert alert = row.Tag as Alert;
            if (alert == null)
                return;

            if (expandedState.ContainsKey(alert.uuid))
            {
                expandedState.Remove(alert.uuid);
                row.Cells[ColumnExpand.Index].Value = Images.StaticImages.contracted_triangle;
                row.Cells[ColumnMessage.Index].Value = alert.Title;
            }
            else
            {
                expandedState.Add(alert.uuid, true);
                row.Cells[ColumnExpand.Index].Value = Images.StaticImages.expanded_triangle;
                row.Cells[ColumnMessage.Index].Value = string.Format("{0}\n\n{1}", alert.Title, alert.Description);
            }
        }


        private DataGridViewRow FindAlertRow(ToolStripMenuItem toolStripMenuItem)
        {
            if (toolStripMenuItem == null)
                return null;

            return (from DataGridViewRow row in GridViewAlerts.Rows
                    where row.Cells.Count > 0
                    let actionCell = row.Cells[row.Cells.Count - 1] as DataGridViewDropDownSplitButtonCell
                    where actionCell != null && actionCell.ContextMenu.Items.Cast<object>().Any(item => item is ToolStripMenuItem && item == toolStripMenuItem)
                    select row).FirstOrDefault();
        }

        #endregion

        private void ToolStripMenuItemHelp_Click(object sender, EventArgs e)
        {
            // We should only be here if one item is selected, we dont do multi-help
            if (GridViewAlerts.SelectedRows.Count != 1)
                log.DebugFormat("Can only launch help for 1 alert at a time (Attempted to launch {0}). Launching for the clicked item.", GridViewAlerts.SelectedRows.Count);

            DataGridViewRow clickedRow = FindAlertRow(sender as ToolStripMenuItem);
            if (clickedRow == null)
                return;

            Alert alert = (Alert) clickedRow.Tag;
            if (alert == null)
                return;

            if (alert.HelpID == null)
            {
                log.ErrorFormat("Attempted to launch help for alert {0} ({1}) but no helpID available. Not launching.", alert.Title, alert.uuid);
                return;
            }
            HelpManager.Launch(alert.HelpID);

        }

        private void ToolStripMenuItemFix_Click(object sender, EventArgs e)
        {
            // We should only be here if one item is selected, we dont do multi-fix
            if (GridViewAlerts.SelectedRows.Count != 1)
                log.DebugFormat("Only 1 alert can be fixed at a time (Attempted to fix {0}). Fixing the clicked item.", GridViewAlerts.SelectedRows.Count);

            DataGridViewRow clickedRow = FindAlertRow(sender as ToolStripMenuItem);
            if (clickedRow == null)
            {
                log.Debug("Attempted to fix alert with no alert selected.");
                return;
            }

            Alert alert = (Alert)clickedRow.Tag;
            if (alert == null)
                return;

            if (alert.FixLinkAction == null)
            {
                log.ErrorFormat("Attempted to fix alert {0} ({1}) but no fix link action available. Not fixing.", alert.Title, alert.uuid);
                return;
            }
            alert.FixLinkAction.Invoke();
        }

        private void ToolStripMenuItemDismiss_Click(object sender, EventArgs e)
        {
            if (GridViewAlerts.SelectedRows.Count != 1)
                log.DebugFormat("Only 1 alert can be dismissed at a time (Attempted to dismiss {0}). Dismissing the clicked item.", GridViewAlerts.SelectedRows.Count);

            DataGridViewRow clickedRow = FindAlertRow(sender as ToolStripMenuItem);
            if (clickedRow == null)
            {
                log.Debug("Attempted to dismiss alert with no alert selected.");
                return;
            }

            Alert alert = (Alert)clickedRow.Tag;
            if (alert == null)
                return;

            if (!Properties.Settings.Default.DoNotConfirmDismissAlerts)
            {
                using (var dlog = new NoIconDialog(Messages.ALERT_DISMISS_CONFIRM,
                    ThreeButtonDialog.ButtonYes, ThreeButtonDialog.ButtonNo)
                {
                    ShowCheckbox = true,
                    CheckboxCaption = Messages.DO_NOT_SHOW_THIS_MESSAGE
                })
                {
                    var result = dlog.ShowDialog(this);
                    Properties.Settings.Default.DoNotConfirmDismissAlerts = dlog.IsCheckBoxChecked;
                    Settings.TrySaveSettings();

                    if (result != DialogResult.Yes)
                        return;
                }
            }

            DismissAlerts((Alert)clickedRow.Tag);
        }

        private void tsmiDismissAll_Click(object sender, EventArgs e)
        {
            DialogResult result = DialogResult.Yes;

            if (FilterIsOn)
            {
                using (var dlog = new NoIconDialog(Messages.ALERT_DISMISS_ALL_CONTINUE,
                    new ThreeButtonDialog.TBDButton(Messages.DISMISS_ALL_CONFIRM_BUTTON, DialogResult.Yes),
                    new ThreeButtonDialog.TBDButton(Messages.DISMISS_FILTERED_CONFIRM_BUTTON, DialogResult.No, ThreeButtonDialog.ButtonType.NONE),
                    ThreeButtonDialog.ButtonCancel))
                {
                    result = dlog.ShowDialog(this);
                }
            }
            else if (!Properties.Settings.Default.DoNotConfirmDismissAlerts)
            {
                using (var dlog = new NoIconDialog(Messages.ALERT_DISMISS_ALL_NO_FILTER_CONTINUE,
                    new ThreeButtonDialog.TBDButton(Messages.DISMISS_ALL_YES_CONFIRM_BUTTON, DialogResult.Yes),
                    ThreeButtonDialog.ButtonCancel)
                {
                    ShowCheckbox = true,
                    CheckboxCaption = Messages.DO_NOT_SHOW_THIS_MESSAGE
                })
                {
                    result = dlog.ShowDialog(this);
                    Properties.Settings.Default.DoNotConfirmDismissAlerts = dlog.IsCheckBoxChecked;
                    Settings.TrySaveSettings();
                }
            }

            if (result == DialogResult.Cancel)
                return;

            var alerts = result == DialogResult.No
                ? (from DataGridViewRow row in GridViewAlerts.Rows select row.Tag as Alert).ToArray()
                : Alert.Alerts;

            DismissAlerts(alerts);
        }

        private void tsmiDismissSelected_Click(object sender, EventArgs e)
        {
            if (!Properties.Settings.Default.DoNotConfirmDismissAlerts)
            {
                using (var dlog = new NoIconDialog(Messages.ALERT_DISMISS_SELECTED_CONFIRM,
                    ThreeButtonDialog.ButtonYes, ThreeButtonDialog.ButtonNo)
                {
                    ShowCheckbox = true,
                    CheckboxCaption = Messages.DO_NOT_SHOW_THIS_MESSAGE
                })
                {
                    var result = dlog.ShowDialog(this);
                    Properties.Settings.Default.DoNotConfirmDismissAlerts = dlog.IsCheckBoxChecked;
                    Settings.TrySaveSettings();

                    if (result != DialogResult.Yes)
                        return;
                }
            }

            if (GridViewAlerts.SelectedRows.Count > 0)
            {
                var selectedAlerts = from DataGridViewRow row in GridViewAlerts.SelectedRows select row.Tag as Alert;
                DismissAlerts(selectedAlerts.ToArray());
            }
        }

        private void AlertsCollectionChanged(object sender, CollectionChangeEventArgs e)
        {
            Program.AssertOnEventThread();

            switch (e.Action)
            {
                case CollectionChangeAction.Add:
                case CollectionChangeAction.Refresh:
                    Rebuild(); // rebuild entire alert list to ensure filtering and sorting
                    break;
                case CollectionChangeAction.Remove:
                    if (e.Element is Alert a)
                        RemoveAlertRow(a);
                    else if (e.Element is List<Alert>)
                        Rebuild();
                    break;
            }
        }
        
        private void UpdateActionEnablement()
        {
            toolStripButtonExportAll.Enabled = Alert.NonDismissingAlertCount > 0;

            tsmiDismissAll.Enabled = Alert.Alerts.Any(a => a.AllowedToDismiss());
            tsmiDismissAll.AutoToolTip = !tsmiDismissAll.Enabled;
            tsmiDismissAll.ToolTipText = tsmiDismissAll.Enabled
                                                          ? string.Empty
                                                          : Alert.NonDismissingAlertCount > 0
                                                                ? Messages.DELETE_ANY_MESSAGE_RBAC_BLOCKED
                                                                : Messages.NO_MESSAGES_TO_DISMISS;

            var selectedAlerts = (from DataGridViewRow row in GridViewAlerts.SelectedRows
                select row.Tag as Alert).ToArray();

            tsmiDismissSelected.Enabled = selectedAlerts.Any(a => a.AllowedToDismiss());
            tsmiDismissSelected.AutoToolTip = !tsmiDismissSelected.Enabled;
            tsmiDismissSelected.ToolTipText = tsmiDismissSelected.Enabled
                                                  ? string.Empty
                                                  : Messages.DELETE_MESSAGE_RBAC_BLOCKED;

            toolStripSplitButtonDismiss.Enabled = tsmiDismissAll.Enabled || tsmiDismissSelected.Enabled;
            toolStripSplitButtonDismiss.AutoToolTip = tsmiDismissAll.AutoToolTip || tsmiDismissSelected.AutoToolTip;

            if (toolStripSplitButtonDismiss.AutoToolTip)
            {
                if (!string.IsNullOrEmpty(tsmiDismissAll.ToolTipText))
                    toolStripSplitButtonDismiss.ToolTipText = tsmiDismissAll.ToolTipText;
                else if (!string.IsNullOrEmpty(tsmiDismissSelected.ToolTipText))
                    toolStripSplitButtonDismiss.ToolTipText = tsmiDismissSelected.ToolTipText;
            }

            if (toolStripSplitButtonDismiss.DefaultItem != null && !toolStripSplitButtonDismiss.DefaultItem.Enabled)
            {
                foreach (ToolStripItem item in toolStripSplitButtonDismiss.DropDownItems)
                {
                    if (item.Enabled)
                    {
                        toolStripSplitButtonDismiss.DefaultItem = item;
                        toolStripSplitButtonDismiss.Text = item.Text;
                        break;
                    }
                }
            }
        }

        #region Alert dismissal

        private void DismissAlerts(params Alert[] alerts)
        {
            var groups = from Alert alert in alerts
                         where alert != null && alert.AllowedToDismiss()
                         group alert by alert.Connection
                         into g
                         select new { Connection = g.Key, Alerts = g };

            foreach (var g in groups)
            {
                foreach (var alert in g.Alerts)
                    alert.Dismissing = true;

                new DismissAlertsAction(g.Alerts.ToList(), g.Connection).RunAsync();
            }
        }

        #endregion

        private List<ToolStripItem> GetAlertActionItems(Alert alert)
        {
            var items = new List<ToolStripItem>();

            if (alert.AllowedToDismiss())
            {
                var dismiss = new ToolStripMenuItem(Messages.ALERT_DISMISS);
                dismiss.Click += ToolStripMenuItemDismiss_Click;
                items.Add(dismiss);
            }

            if (!string.IsNullOrEmpty(alert.FixLinkText) && alert.FixLinkAction != null)
            {
                var fix = new ToolStripMenuItem(alert.FixLinkText);
                fix.Click += ToolStripMenuItemFix_Click;
                items.Add(fix);
            }

            if (!string.IsNullOrEmpty(alert.HelpID))
            {
                var help = new ToolStripMenuItem(alert.HelpLinkText);
                help.Click += ToolStripMenuItemHelp_Click;
                items.Add(help);
            }

            if (items.Count > 0)
                items.Add(new ToolStripSeparator());

            var copy = new ToolStripMenuItem(Messages.COPY);
            copy.Click += copyToolStripMenuItem_Click;
            items.Add(copy);

            return items;
        }

        #region Top ToolStrip event handlers

        private void toolStripDropDownButtonDateFilter_FilterChanged()
        {
            Rebuild();
        }

        private void toolStripDropDownButtonServerFilter_FilterChanged()
        {
            Rebuild();
        }

        private void toolStripDropDownSeveritiesFilter_FilterChanged()
        {
            Rebuild();
        }

        private void toolStripButtonRefresh_Click(object sender, EventArgs e)
        {
            Rebuild();
        }

        private void toolStripButtonExportAll_Click(object sender, EventArgs e)
        {
            bool exportAll = true;

            if (FilterIsOn)
            {
                using (var dlog = new NoIconDialog(Messages.ALERT_EXPORT_ALL_OR_FILTERED,
                    new ThreeButtonDialog.TBDButton(Messages.EXPORT_ALL_BUTTON, DialogResult.Yes),
                    new ThreeButtonDialog.TBDButton(Messages.EXPORT_FILTERED_BUTTON, DialogResult.No, ThreeButtonDialog.ButtonType.NONE),
                    ThreeButtonDialog.ButtonCancel))
                {
                    var result = dlog.ShowDialog(this);
                    if (result == DialogResult.No)
                        exportAll = false;
                    else if (result == DialogResult.Cancel)
                        return;
                }
            }

            string fileName;
            using (SaveFileDialog dialog = new SaveFileDialog
                {
                    AddExtension = true,
                    Filter = string.Format("{0} (*.csv)|*.csv|{1} (*.*)|*.*",
                                           Messages.CSV_DESCRIPTION, Messages.ALL_FILES),
                    FilterIndex = 0,
                    Title = Messages.EXPORT_ALL,
                    RestoreDirectory = true,
                    DefaultExt = "csv",
                    CheckPathExists = false,
                    OverwritePrompt = true
                })
            {
                if (dialog.ShowDialog(this) != DialogResult.OK)
                    return;
                fileName = dialog.FileName;
            }

            new DelegatedAsyncAction(null,
                string.Format(Messages.EXPORT_SYSTEM_ALERTS, fileName),
                string.Format(Messages.EXPORTING_SYSTEM_ALERTS, fileName),
                string.Format(Messages.EXPORTED_SYSTEM_ALERTS, fileName),
                delegate
                {
                    using (StreamWriter stream = new StreamWriter(fileName, false, Encoding.UTF8))
                    {
                        stream.WriteLine("{0},{1},{2},{3},{4}", Messages.TITLE,
                                         Messages.SEVERITY, Messages.DESCRIPTION,
                                         Messages.APPLIES_TO, Messages.TIMESTAMP);

                        if (exportAll)
                        {
                            foreach (Alert a in Alert.Alerts)
                            {
                                if (!a.Dismissing)
                                    stream.WriteLine(a.GetAlertDetailsCSVQuotes());
                            }
                        }
                        else
                        {
                            foreach (DataGridViewRow row in GridViewAlerts.Rows)
                            {
                                if (row.Tag is Alert a && !a.Dismissing)
                                    stream.WriteLine(a.GetAlertDetailsCSVQuotes());
                            }
                        }
                    }
                }).RunAsync();
        }

        private void toolStripSplitButtonDismiss_DropDownItemClicked(object sender, ToolStripItemClickedEventArgs e)
        {
            toolStripSplitButtonDismiss.DefaultItem = e.ClickedItem;
            toolStripSplitButtonDismiss.Text = toolStripSplitButtonDismiss.DefaultItem.Text;
        }

        #endregion

        private void copyToolStripMenuItem_Click(object sender, EventArgs e)
        {
            if (GridViewAlerts.SelectedRows.Count != 1)
                log.DebugFormat("Only 1 alert can be copied at a time (Attempted to copy {0}). Copying the clicked item.", GridViewAlerts.SelectedRows.Count);

            DataGridViewRow clickedRow = FindAlertRow(sender as ToolStripMenuItem);
            if (clickedRow == null)
            {
                log.Debug("Attempted to copy alert with no alert selected.");
                return;
            }

            Alert alert = (Alert)clickedRow.Tag;
            if (alert == null)
                return;

            Clip.SetClipboardText(alert.GetUpdateDetailsCSVQuotes());
        }
    }
}